Latest entries
Can you tell us why you are leaving?

Can you tell us why you are leaving?

A couple of weeks ago, I decided to say goodbye to Vodafone and switch to Dutch mobile provider Telfort. And with good reason. Or at least, that is my opinion. This week I got a questionnaire from Vodafone asking me why I was leaving them. In essence that is a great move. Someone leaves you...
Praktisch LinkedIn gebruiken voor ondernemers

Praktisch LinkedIn gebruiken voor ondernemers

Gisteren sprak ik over het praktisch inzetten van LinkedIn. Over de vraag hoe LinkedIn wat op kan leveren voor je bedrijf. Hier staat de presentatie. Wil je het geluid bij de presentatie hebben, dan kom ik graag bij je langs om te vertellen wat de impact van sociale netwerken kan zijn op jouw bedrijf.
Got a startup? Be on stage at LeWeb’11!

Got a startup? Be on stage at LeWeb’11!

Yes, LeWeb will have a startup competition again. This year LeWeb is looking for the three best startups for the Social/Local/Mobile (SoLoMo – yes, the theme) marketplace. Is that you? Well, it might be if you have got anything to do with any of these. And the best way to find out is to enter...
Customer happiness is in your attitude

Customer happiness is in your attitude

How often do you check the satisfaction of your customers? Do you dare to offer them the guarantee that whatever their problem is, you will solve it? You should. And this is why. The other day I ordered an arm strap for my Nexus S from eBay.com so I can take it along when running....
Facebook Messenger for Android now available in Europe

Facebook Messenger for Android now available in Europe

Right before heading off to bed to leave for a conference early tomorrow morning, I decided to check the Android Market. I was sure Facebook was not going to be releasing its Messenger app so quickly in Europe, but I was proven wrong. I already had the iPhone app through my American iTunes account, but...
Jux, the future of blogging?

Jux, the future of blogging?

Jux has launched something new. An addition to blogging? An alternative for blogging? I am not sure. I think that for now, I will call it a great tool for sharing. Because for me, that is what blogging and social networks are all about. Sharing with friends and meeting new people through the content that...
Send your favorite blogger to LeWeb11 in December

Send your favorite blogger to LeWeb11 in December

This year, I will be part of the team that is overseeing blogger accreditations for LeWeb. Together with Stephanie Booth and Frédéric de Villamil we will be making a selection of the best international bloggers (and podcasters) who will...
Where do I want to go? - About individual transportation

Where do I want to go? – About individual transportation

This morning, I am typing this on a bench at a train station while I am waiting for my connection. I have a place where I want to go, but there are no straight trains to get there, nor has getting there been fundamentally changed over the past fifty years. Or even longer. Let's face...
Facebook launches Messenger App; the end for Blackberry?

Facebook launches Messenger App; the end for Blackberry?

Last night Facebook launched their new Messenger App. The app is a stand separate app that allows you to quickly exchange messages with your friends. It has notifications and it allows you to send out group messages. These features make it an instant competitor for SMS and other messaging apps that try to provide an...
Love your customers, pro-actively

Love your customers, pro-actively

You can run a good business and offer great customer service. That will make your customers love you. However, they are basing their love for you on how you solved a negative situation. There is no argument about whether this works. Because it does. People enjoy a good solution and they will share it with...
Apple’s App Store; a briliant way to get nothing?

Apple’s App Store; a briliant way to get nothing?

Ok, I admit, this is a personal frustration. But personal is the way of the web these days. And in fact, I know there are many more that have faced the same problems. Just browsing Twitter on #Lion and #Lionfail show enough of that. So, what am I talking about? It is about buying a larger...
Google+ might be heading where we want to go

Google+ might be heading where we want to go

It has been a week and a half since Google launched Google+. As soon as they launched, the discussion started on what Google was trying to achieve. Are they trying to migrate everyone from Facebook to Google through their circular approach? Are they trying to force other networks to be more open for data portability?...