Customer happiness is in your attitude
How often do you check the satisfaction of your customers? Do you dare to offer them the guarantee that whatever their problem is, you will solve it? You should. And this is why. The other day I ordered an arm strap for my Nexus S from eBay.com so I can take it along when running....
Facebook Messenger for Android now available in Europe
Right before heading off to bed to leave for a conference early tomorrow morning, I decided to check the Android Market. I was sure Facebook was not going to be releasing its Messenger app so quickly in Europe, but I was proven wrong. I already had the iPhone app through my American iTunes account, but...
Jux, the future of blogging?
Jux has launched something new. An addition to blogging? An alternative for blogging? I am not sure. I think that for now, I will call it a great tool for sharing. Because for me, that is what blogging and social networks are all about. Sharing with friends and meeting new people through the content that...
Send your favorite blogger to LeWeb11 in December
This year, I will be part of the team that is overseeing blogger accreditations for LeWeb. Together with Stephanie Booth and Frédéric de Villamil we will be making a selection of the best international bloggers (and podcasters) who will...
Where do I want to go? – About individual transportation
This morning, I am typing this on a bench at a train station while I am waiting for my connection. I have a place where I want to go, but there are no straight trains to get there, nor has getting there been fundamentally changed over the past fifty years. Or even longer. Let's face...
Facebook launches Messenger App; the end for Blackberry?
Last night Facebook launched their new Messenger App. The app is a stand separate app that allows you to quickly exchange messages with your friends. It has notifications and it allows you to send out group messages. These features make it an instant competitor for SMS and other messaging apps that try to provide an...
Apple’s App Store; a briliant way to get nothing?
Ok, I admit, this is a personal frustration. But personal is the way of the web these days. And in fact, I know there are many more that have faced the same problems. Just browsing Twitter on #Lion and #Lionfail show enough of that.
So, what am I talking about? It is about buying a larger...
Google+ might be heading where we want to go
It has been a week and a half since Google launched Google+. As soon as they launched, the discussion started on what Google was trying to achieve. Are they trying to migrate everyone from Facebook to Google through their circular approach? Are they trying to force other networks to be more open for data portability?...
The Friday Five – Five iPad apps to stay in touch with what is happening
The coming weeks I have decided to have one day with a theme. The Friday Five. On the coming Fridays, I will be posting short lists of things. Things to do, things not to do. Things to change or things you should not be without. The Friday Five will reflect my personal view on many...
6 Meeting and connecting
How many friend request did you get today? How many people wanted to add you to their contacts on LinkedIn, Facebook, Foursquare? Or how many people have decided to follow what you are doing through your Twitter account? It seems that everybody wants to connect. Even people you had completely forgotten about, now send you...
#LeWeb10: Renault’s Carlos Ghosn: we zullen de auto veranderen
Mensen die auto’s maakten, waren echte pioniers in de begindagen. En in die tijd heeft Renault veel innovaties doorgevoerd. Maar hoewel het web snel ontwikkelt, is dat met auto’s nu wel anders. Veel jongeren hebben nu het idee dat auto’s meer nadelen hebben dan voordelen. Dat betekent dat automakers zichzelf moeten veranderen, want ze zijn...
Watch LeWeb live on the live stream
Today is the first day of LeWeb, the web conference in Paris that everyone is, or should be, talking about. If you can’t be there for whatever reason, fear not, you can still take part in all the talk. You can follow everything at LeWeb through their live stream. This is the live stream for...
Welcome to my blog. Here I share about what I see and experience. I write about startups, ideas, marketing, evangelizing, story telling and other subjects. Relationships are key to life, but also to business. that is why the relevant and personal approach features in many of my blogposts. Simply because that is the best way to reach your target audience.
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